Frequently asked questions
if you don’t find the answers you’re looking for, PLEASE email us
Q: I am trying to watch the live-stream and it isn’t working, what do I do?
A: We’re so sorry you are experiencing difficulties.
Try switching your internet browser to Chrome or Safari and loading the page again; this works for most users.
Make sure you click on the player window to start the stream.
Confirm the correct screening time for your time zone.
Still having trouble? Email us directly at info (at) capturingtheflag.com. We are here to help live during the event.
Q: I missed some or all of my screening, how can I see the rest of it?
A: All screenings are live-streamed and unfortunately not available to view after the event. However, you are welcome to check out our screenings page and register again for one of our upcoming events.
Q: I’m interested in hosting a screening of the film for my organization, school or community. How do I do that?
A: It depends on what kind of event you want, and if you need us to help organize a panel discussion or event partners.
You are a small, self-contained group and don’t need help organizing. Contact Bullfrog Communities.
You are interested in a larger screening, would want our help organizing a panel, and/or would be interested in collaborating with partner organizations on an event. Email us directly at info (at) capturingtheflag.com.
You are an educator and want to screen the film for your class or purchase the film for your school library. Contact our educational distributor, Bullfrog Films.
Not sure what the best option is for you? Email us directly at info (at) capturingtheflag.com.
Q: I’d like to help with voter protection and support people like Laverne and Steve during the 2020 election. Who can I contact?
A: We’ve put together a list of voting rights organizations and actions you can do to help. Download the list here.
Q: I’d like to support the film and future screenings, how can I do that?
A: We’d love to talk with you. Email us at info (at) capturingtheflag.com for information on sponsoring an event, or you can make a donation to the general outreach of the film online through the International Documentary Association, where your donation will be tax deductible to the extent permitted by law. More information can be found here.